Privacy policy

 

1. Introduction

At Sustainable Realty, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services.

By accessing or using the Sustainable Realty platform, you consent to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information when you use our services:

a. Personal Information

• Identity Information: Name, contact details (email address, phone number), and address.

• Transaction Information: Property preferences, listings you browse, transactions you initiate, and related communications.

• Financial Information: For transactions involving property purchase or leasing, we may collect payment details, billing information, and loan or financing preferences.

b. Non-Personal Information

• Technical Information: This includes details about your device, browser type, IP address, and browsing activity on our website.

• Cookies and Usage Data: We use cookies to monitor browsing preferences and improve user experience.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Our Services: To facilitate property transactions, listings, and other services like leasing, buying, and selling properties.

• Personalization: To offer personalized property recommendations based on your preferences and browsing history.

• Communication: To respond to inquiries, send transaction updates, provide customer support, and notify you about new listings, promotions, or updates.

• Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes.

• Marketing: With your consent, we may send you promotional emails about our services, new listings, and sustainability initiatives. You can opt out at any time.

4. How We Protect Your Information

We take the protection of your personal information seriously and implement various security measures to safeguard it. These include encryption, secure servers, and access controls to prevent unauthorized access, disclosure, or modification.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist in processing transactions, providing legal, financial, or marketing services, or maintaining the platform.

• Legal Requirements: We may disclose your information to comply with legal obligations, prevent fraud, protect our rights, or defend against legal claims.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

6. Cookies

Our website uses cookies to enhance your browsing experience and track your activity on the platform. Cookies are small files stored on your device that help us understand your preferences and improve our website's functionality.

By using our website, you consent to the use of cookies. You can manage or disable cookies in your browser settings; however, this may affect your user experience.

For more information, please refer to our Cookies Policy.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: If any information you have provided is inaccurate or incomplete, you can request correction.

• Deletion: You may request that we delete your personal information, subject to legal obligations.

• Opt-Out: You can opt-out of receiving promotional communications at any time by using the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Websites

Our website may contain links to external websites that are not operated by Sustainable Realty. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites before providing personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will take steps to delete that information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top will be updated accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: info@sustainablerealty.com

• Phone: 9096336677